Lijia "Karen" Xie, PhD
Joy Burns Center, 331
Assistant Professor
Fritz Knoebel School of Hospitality Management
Lijia "Karen" Xie

Biography at a Glance

Karen Xie is an Assistant Professor at the Fritz Knoebel School of Hospitality Management, Daniels College of Business at the University of Denver. Her research/teaching interests focus on the use of technology and data analytics to solve business problems. Her research projects examine business strategies enabled by technology using large-scale but granular data. She has published in premier journals of business and hospitality, including Journal of Management Information Systems (Financial Times 50), International Journal of Hospitality Management (SSCI), International Journal of Contemporary Hospitality Management (SSCI), Cornell Hospitality Quarterly (SSCI), among others. She holds a Ph.D. from Temple University Fox School of Business and Management, an M.Phil from the Hong Kong Polytechnic University School of Hotel and Tourism Management, and a Bachelor of Management from Fudan University in Shanghai.

Karen’s consultancy experience including data analytics projects with Restaurant Solutions, Inc., Sage Hospitality, Callan Associate Inc., Smith Travel Research, Denver City Council, City and County of Denver, and Mars, Incorporated and marketing projects with Stonebridge Hotel Management Companies, Aparium Hotel Group, LLC, and Holiday Inn Express. Her work has been invited by Colorado Hotel & Lodging Association and Denver City Council and featured by Colorado Public Radio, Research at Daniels, and DU Research & Scholarship Matters. As part of her diverse industry experience, Karen has worked as a faculty intern at Stonebridge Hotel Management Companies, an information analyst at Accenture Management Consulting, an event marketer at UBS, and an F&B trainee at Old Firehouse Winery in Geneva, Ohio.

Karen’s work of applied business research has been recognized by many awards. She is a recipient of Best Paper Award of West Federation CHRIE Regional Conference (2016), Faculty Scholarship of Discipline Award Finalist of University of Denver Daniels College of Business (2016), Best Paper Award Finalist of China Summer Workshop on Information Management (CSWIM) (2016), Emerald Literati Network Award for Excellence (2015), Highly Commended Award of International Journal of Contemporary Hospitality Management (2015), Best Presentation Award and Best Paper Award Finalist of iHITA Annual Research Conference (2015), ICHRIE Outstanding Scientific Paper Reviewer Award (2014), Wharton Customer Analytics Initiative Research Opportunities (2012 & 2014), Best Paper Award of the 18th Graduate Student Research Conference in Hospitality and Tourism (2013), Hospitality Technology Research Award of Journal of Hospitality and Tourism Technology (2013), Travel Research Award of Travel and Tourism Research Association (TTRA) (2011), and Best Paper Award of Caesars Hospitality Research Summit (2011). Karen is also a recipient of multiple internal grants at DU, including Daniels College and Knoebel School Summer Research and Travel Grants (since 2013), Community-engaged Grants (2013-2015), Office of Teaching and Learning Grants (2013 & 2016), University Library Association Collection Development Grant (2014), and Internationalization Grants (since 2015).

Karen has been actively involved in information systems and hospitality communities. She is the Director of Research of West Federation CHRIE and a reviewer for premier business and hospitality journals, including Management Science, Information Systems Research, Journal of Management Information Systems, Cornell Hospitality Quarterly, International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Journal of Travel & Tourism Marketing, Asia Pacific Journal of Tourism Research, and Journal of China Tourism Research.

Outside of work Karen is an enthusiast for ski.