Lijia "Karen" Xie, PhD
Joy Burns Center, 331
Assistant Professor
Fritz Knoebel School of Hospitality Management
Lijia "Karen" Xie

Biography at a Glance

Karen Xie is an Assistant Professor at the Fritz Knoebel School of Hospitality Management, Daniels College of Business at the University of Denver. Her research interests focus on the use of technology and data analytics to solve business problems. Her work relies primarily on the methodology of econometrics and large-scale but granular business data.

Karen has published in Journal of Management Information Systems (Financial Times 50), Journal of Hospitality & Tourism Research, International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Cornell Hospitality Quarterly, among others. Her work has been widely covered in various media. She has also been a consulting researcher for industry leaders including Sage Hospitality, Smith Travel Research, Stonebridge Hotel Management Companies, Aparium Hotel Group, Holiday Inn Express, Restaurant Solutions, Callan Associate, Mars, Incorporated, UBS, Unilever, and Denver City Council, City and County of Denver. Prior to pursuing her academic career, Karen worked as an information analyst at Accenture Management Consulting.

Karen’s work of applied business research has been recognized by many awards. She is a recipient of the Merit Awards of University of Denver (2014 – present), W. Bradford Wiley Memorial Research Award (2017), Faculty Scholarship of Discipline Award Finalist of Daniels College of Business (2016 – 2017), Best Paper Award of West Federation CHRIE Conference (2016), Best Paper Award Finalist of China Summer Workshop on Information Management (CSWIM) (2016), Emerald Literati Network Award for Excellence (2015), Highly Commended Award of International Journal of Contemporary Hospitality Management (2015), Best Presentation Award and Best Paper Award Finalist of iHITA Annual Research Conference (2015), Wharton Customer Analytics Initiative Research Opportunities (2012 & 2014), ICHRIE Outstanding Scientific Paper Reviewer Award (2014), Best Paper Award of the Graduate Student Research Conference in Hospitality and Tourism (2013), Hospitality Technology Research Award (2013), Travel Research Award of Travel and Tourism Research Association (TTRA) (2011), and Best Paper Award of Caesars Hospitality Research Summit (2011).

Karen has been actively involved in the information systems (IS) and hospitality communities. She is the Director of Research of West Federation CHRIE and serves as a reviewer for premier business and hospitality journals, including Management Science, Information Systems Research, Journal of Management Information Systems, Cornell Hospitality Quarterly, International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Journal of Hospitality and Tourism Technology, Journal of Foodservice Business Research, Journal of Travel & Tourism Marketing, Asia Pacific Journal of Tourism Research, Advances in Hospitality and Leisure, and Journal of China Tourism Research.

Karen holds a Ph.D. from Temple University Fox School of Business, an M.Phil from the Hong Kong Polytechnic University School of Hotel and Tourism Management, and a Bachelor of Management from Fudan University in Shanghai.

Outside of work Karen is an enthusiast for ski.