Biography at a Glance
Karen Xie is an Assistant Professor at the Fritz Knoebel School of Hospitality Management, Daniels College of Business at the University of Denver. Her research interests focus on the use of technology and data analytics to solve business problems. Her work relies primarily on the methodology of econometrics and large-scale yet granular business data.
Karen has published in Journal of Management Information Systems (Financial Times 50), Cornell Hospitality Quarterly, Journal of Hospitality & Tourism Research, International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, among others. Karen has also been a consulting researcher for industry leaders including Sage Hospitality, Smith Travel Research, Stonebridge Hotel Management Companies, Globus Family of Brands, Aparium Hotel Group, Holiday Inn Express, Restaurant Solutions, Callan Associate, Mars, Incorporated, UBS, Unilever, and Denver City Council, City and County of Denver. Prior to pursuing her academic career, Karen worked as an information analyst at Accenture Management Consulting.
Karen’s work of applied business research has been recognized by many awards. She is a recipient of the W. Bradford Wiley Memorial Research Award (2017), Best Paper Award of Global Tourism & Hospitality Conference (2017), iHITA Best Paper Award (2017), I-CHRIE Outstanding Scientific Paper Reviewer Awards (2014 & 2017), Faculty Scholarship of Discipline Award Finalist of Daniels College of Business (2016 – 2017), Merit Awards of University of Denver (2014 – 2016), Best Paper Award of West Federation CHRIE (2016), Best Paper Award Finalist of China Summer Workshop on Information Management (CSWIM) (2016), Emerald Literati Network Award for Excellence (2015), Highly Commended Award of IJCHM (2015), iHITA Best Presentation Award and Best Paper Award Finalist (2015), Wharton Customer Analytics Initiative Research Opportunities (2012 & 2014), Best Paper Award of the Graduate Student Research Conference in Hospitality and Tourism (2013), Hospitality Technology Research Award (2013), Travel Research Award of Travel and Tourism Research Association (TTRA) (2011), and Best Paper Award of Caesars Hospitality Research Summit (2011).
Karen has been actively involved in the information systems (IS) and hospitality communities. She is the Director of Research of West Federation CHRIE and serves as a reviewer for premier business and hospitality journals, including Management Science, Information Systems Research, Journal of Management Information Systems, Cornell Hospitality Quarterly, Journal of Hospitality & Tourism Research, International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Journal of Hospitality and Tourism Technology, Journal of Foodservice Business Research, Journal of Travel & Tourism Marketing, Asia Pacific Journal of Tourism Research, Advances in Hospitality and Leisure, and Journal of China Tourism Research.
Karen holds a Ph.D. from Temple University Fox School of Business, an M.Phil from the Hong Kong Polytechnic University School of Hotel and Tourism Management, and a Bachelor of Management from Fudan University in Shanghai.
Outside of work, Karen is an enthusiast for ski.